Thursday, December 11, 2008

Call centers returning to U.S.

Dell outsources customer support to Indian call centers. That often infuriates customers. So, Dell will guarantee that you will speak with an American. And wait times are short. But you must pay.
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1 comment:

April said...

I felt misled by the title. You had me excited for a minute until I actually read it. Meanie...=)

December 12, 2008 at 2:05 PM

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